Skip to main content
Use the symptom below to choose the next check.

Authorization loop

Check the server URL, automatic OAuth client registration, browser sign-in, and workspace selection. Disconnect the stale connection in Connections → AI agents, then authorize again. If your client asks for a client ID or secret, check that you selected automatic registration. Use the connection guide for the client-specific setting.

Tool input error

Use the tool’s current input schema. A tool with a payload parameter needs its fields inside payload; other tools take top-level arguments. UUIDs and provider IDs are not interchangeable. For insight queries, check the metric, report specification, grain, conversion event, and attribution window with insights_capabilities. For Launcher, use discovery and fresh reads for exact media, creative version, template version, and target IDs. Follow the returned recovery hints.

Timeout after a write

Look up the action, activity, rule run, or launch before submitting again. A timeout can happen after acceptance. Check the tool’s retry instructions and the recorded result before trying again.

Get help

Include the client, approximate time, tool name, activity or run ID, and error code when contacting support. Exclude passwords, tokens, signed upload URLs, and private campaign data.